Privacy Policy
Effective Date: 01/03/2026
Resotree is committed to protecting the privacy and personal information of our guests and website visitors. This policy explains how we collect, use, store, and safeguard your data when you make a reservation, visit our website, or stay with us.
Information We Collect
We may collect:
- Name, phone number, email address, and residential address
- Government ID details (as required by law at check-in)
- Payment and billing information
- Booking history and guest preferences
- Website usage data (cookies, IP address, browser/device information)
How We Use Your Information
Your information is used to:
- Process reservations and payments
- Deliver guest services and support
- Send booking confirmations and updates
- Improve website performance and experience
- Share promotional offers (with consent)
- Comply with legal and regulatory requirements
Data Sharing
We do not sell or rent your personal information.
Data may only be shared with:
- Payment gateways
- Technology/service partners
- Online Travel Agents (OTAs)
- Government authorities when legally required
Cookies
Our website uses cookies to enhance functionality and user experience. You may disable cookies via your browser settings.
Security
We implement encryption, secure servers, and controlled access systems to protect your information.
Your Rights
You may request access, correction, or deletion of your personal data by contacting us directly.